Walking into a vape shop is a sensory experience. The lights are bright, the shelves are stacked with sleek products, and the faint whiff of the goods you're selling may fill the air. Matching that scent to the sounds you're piping through the store's sound system could be crucial.
In research explained by Psychologist World, a deep connection has been found between the scent consumers inhale and the sounds they hear. This research was conducted during the holiday season. When consumers were exposed to Christmas scents with no holiday music, it seemed annoying. When holiday music and holiday scents were combined, the results were clear.
Research like this demonstrates the importance of matching your music and playlists to the experience you deliver in your shop. Here's how to make that happen.
What Happens in a Vape Shop?
In order to determine what music you should play, you'll need to think about what consumers will do while they're inside your shop. Some of the activities they tackle have little or nothing to do with buying a product.
For example, in a study in the journal BMC Public Health, researchers found that 90% of vape shop staffers said customers asked for advice on quitting smoking. These consumers are there to buy, but they're also asking for counseling and support. In a way, the shop functions a little like a support group.
Imagine if your shop played death metal music. Would your shoppers feel more comfortable talking with you? Or would that turn off your customers?
Smoke Shop Product Implications
The products you sell also play a role. Your shop may sell only vape products, or you may sell these products as well:
Glass pipes for marijuana
Marijuana products
Other types of drugs, like salvia
Edible marijuana products
An editorial published in the industry journal Smoke and Vape Magazine suggests that traditional vape shops are "one-trick ponies" that do one thing well, but may not be able to compete with convenience stores, big-box stores, and other retail outlets that also sell vaping products. To stay competitive, the vape shop may need to do more. When it does, that can introduce a very different vibe into the shop.
Successful marijuana dispensaries may use playlists that are heavy on reggae, and they may feature songs that discuss marijuana legalization. If you also sell marijuana products, this could be a good shift for you. If you don't, this could be a disconcerting choice for your consumers. They may walk in and feel as though they're in the wrong store.
How to Use the Best Music for Smoke Shops to Increase Sales
The songs that you play can have a significant impact on your bottom line. However, you’ll need to follow a few basic best practices to get the most from this opportunity.
The following tips can help:
Try dayparting. The programming technique called “dayparting” allows you to play different songs at different times of the day. For example, you might play upbeat songs in the morning to wake customers up and slow down the tempo in the evening to calm customers.
Share custom messages. Make the most of your speakers by creating custom messages for your customers. For example, you could create an advertisement about a sale and share the news between songs you play in the shop.
Ask for feedback. Encourage your customers and staff members to tell you how they feel about the songs you’re playing. You might hear something that shifts the type of songs you play.
Watch the volume. The best music for smoke shops can be heard by all of your customers, but it’s not so loud that they can’t hear your staff.
Match the music. If you’re holding a special sale (such as a 50% discount on tobacco from Jamaica) or a holiday promotion (such as a 25% discount for Christmas), match the songs to your sale. You might inspire customers to purchase accordingly.
Finding the Right Music Playlist
"Testing may help you hit on a perfect formula. Choose a set list and keep it on rotation for a week and watch reactions, including sales."
Authors writing for BMJsuggest that there are 3,500 independent vape shops across the United States. This is a huge number, and it's unlikely that every shop is the same. There are differences based on geography, price point, products sold, and ideal customer base. Any or all of these factors could influence the choices in music a business owner might make.
Similarly, it's very difficult for vape users to speak as a bloc. Some use vapes to substitute for cigarettes. Others use them before using any tobacco product. It's no wonder that choosing music for this group is difficult. They have diverse tastes.
On Reddit, a man asked his audience to tell him what type of music he should play in his vape shop. Readers told him to play heavy metal, instrumental hip hop, or classic jazz. Other readers told him never to play metal and to stick with classical music.
Testing may help you hit on a perfect formula. Choose a playlist and keep it on rotation for a week. Watch reactions, including sales. Then switch the list and see if things improve or decline. In time, you'll know just what your shoppers want.
We’ve proven that playing music is critical for smoke shops. But getting started isn’t always easy. Pandora CloudCover can help.
Tap into commercial-free music that’s ready to play right now. Use one of our pre-programmed playlists, or customize them to create a sound that’s perfect for your brand.
Try overhead audio messaging to share news about your sales, hours, and more. Use the music and message scheduling tool to control what’s playing at any given time. This solution is perfect for standalone shops as well as multi-location brands.
Try Pandora CloudCover for 14 days with no fee (and no credit card is required). Start your free trial today. Terms and conditions apply.