Background Music for Business
Do I need any special equipment to use the CloudCover service?
All you need to use the CloudCover service is your computer, speakers and an RCA or auxiliary cable. You can also use your iOS or Android device, such as a phone or tablet, to control your music.
We recommend using our proprietary CloudBox streaming device to fully take advantage of CloudCover. The sleek design of the CloudBox delivers fewer stream interruptions, easy setup and a host of other exciting features.
To see details on all your equipment options, click here.
When I use CloudCover, do I have to worry about song rights, royalties or other licensing issues?
CloudCover pays all royalties and fees for the background music you stream from our service into your business - so you don’t have to worry.
Can I manage multiple locations using CloudCover from a single device or location?
Absolutely! CloudCover offers a full enterprise solution that makes it easy to play and manage music at all your businesses’ locations – whether you have two stores or 2,000.
Click here to learn more about our best-in-breed Enterprise Solutions.
Is there someone I can talk to if I need help or have questions about my service or need technical support?
Yes! We have live support available Monday through Friday from 7:00 AM - 6:00 PM Pacific with limited hours on Saturday. You can reach support by:
Live Chat: Click the green chat button at the bottom right
Phone: (844) 422-6249
Email: support@cloudcovermusic.com
Our helpful team of agents can help provide proper tech support and answers about all aspects of the CloudCover service.
And if you like to read, you may find the answers you seek (plus lots more fascinating information) amongst the collection of articles found in our Help Center.