Hurricane Irma: To activate Emergency flood warning & advisory audio messages, contact us through live chat or call (424) 216-8345. Messaging plan will be provided for 30 days to impacted customers at no additional cost.
We at Cloud Cover Media, Inc. believe your privacy is very important. In building our software, Cloud Cover Media, Inc. (“We,” “Us,” the “Company,” or “Cloud Cover”) made it one of Our primary goals to provide the best security We possibly could for Our users. Even Our employees have limited access to your sensitive information unless absolutely necessary.
You can be assured that because Your security and privacy is so important to Us, NO ONE AT CLOUD COVER WILL EVER REQUEST YOUR PASSWORDS, USERNAMES, CREDIT CARD INFORMATION OR OTHER PERSONALLY IDENTIFIABLE INFORMATION THROUGH UNSOLICITED E-MAILS, TELEPHONE CALLS OR OTHER COMMUNICATIONS! If you receive an e-mail, telephone call or other communication purportedly from Us that requests personal information from you (including passwords, usernames or credit card information), please let Us know, immediately. Also, you should delete the e-mail or end the communication without responding to it.
We respect the privacy of all Users of this site. We are concerned about privacy issues, and We take appropriate measures to safeguard any personal information We may collect about You. We comply in all respects with all applicable U.S. laws. We are committed to safeguarding personal privacy online, and, accordingly, this site has been designed with Your privacy and security in mind.
This site is intended for use by residents of the United States of America & Canada, and it is governed by the laws of the United States.
While this site may comply with many of the rules, policies and laws of the European Union or other countries or jurisdictions, We do not guarantee that this website is or will be in compliance with the rules, policies or laws of any countries other than the United States or of any jurisdictions outside of the United States. Thus, please note that We do not guarantee that this website is in compliance with the European Union’s Directive on Data Protection, the U.S.
Department of Commerce Safe Harbor Privacy Principles or any other laws, rules or principles governing non-U.S. residents or websites or transactions or communications with non-U.S. residents or websites.
We strongly advise children to obtain their parents’ or guardian’s permission before submitting personal information of any kind over the Internet. We urge parents and guardians to be very clear with their children regarding the dangers of giving out personal information online, in person or otherwise to anyone whom they don’t know. We also encourage parents and guardians to spend time online with their children and to participate in the activities offered on the sites they visit.
Because We expressly forbid persons under 18 years of age from accessing or using this website, We do not knowingly collect or solicit information from anyone under the age of 18, nor do We knowingly allow such persons to register with this website. If You are under 18 years of age, please do not attempt to register on this website or to send any information about Yourself to Us, including Your name, address, telephone number, or e-mail address. No one under age 18 may provide any personal information to or on this website. If We learn that We have collected personal information from a child under the age 18 (whether with or without parental consent), We will delete that information as quickly as possible. If You believe that We might have any information from or about a child under the age of 13, please contact us immediately.
Collection of information by Cloud Cover in connection with this website falls into two principal categories: (1) information voluntarily supplied by visitors to and Users of this website, and (2) tracking information recorded as visitors and Users navigate through the website. Some of this information is personally identifiable information in that it is information that may identify a particular person, but much of the information collected is not personally identifiable.
We wish to assure Users that the information that We require upon registration or any other information requested in connection with other activities or Services on this website is necessary. We do not condition a User’s participation in any activity or service on the User’s disclosure of more personal information than is reasonably necessary to participate in that activity or service.
Supplying certain information to this website through the registration process or otherwise may be voluntary, but, if You choose not to supply the information, We may be unable to provide You with the Services or products that We make available. You will not be able to engage in certain Services available only to registered Users, participate in sweepstakes or contests, play certain games, order selected products or additional Services, or automate payments over this website unless You provide certain personally identifiable information about Yourself. When a User submits any personally identifiable information over this website, the Company will use the information only for the purposes described at the time of submission.
BECAUSE YOUR PRIVACY IS IMPORTANT TO US, WE DO NOT RENT, SELL, GIVE, SHARE, TRADE OR PROVIDE IN ANY WAY THE PERSONALLY IDENTIFIABLE INFORMATION, INCLUDING E-MAIL LISTS, THAT WE OBTAIN ABOUT YOU THROUGH THIS WEBSITE TO THIRD PARTIES UNLESS YOU REQUEST OR PERMIT US TO DO SO OR THE DISCLOSURE IS PERMITTED OR REQUIRED BY LAW.
Cloud Cover takes reasonable precautions to ensure that User account information is kept private. We use reasonable measures to protect User information that is stored within Our database, and We restrict access to User information to those employees who need access to perform their job functions, such as Our customer service personnel or Our technical staff.
Please be aware that We cannot absolutely guarantee the security of User account information, nor can anyone. Unauthorized access or use, hardware or software failure, viruses, and other circumstances may compromise the security of this website and of User information at any time.
Please see below for more information about how we use and protect Your information.
We Encrypt Personal Information And Utilize The Most Advanced Security Tools And Technology.
We utilize a number of operational functions to protect the confidentiality of Your personal information. For example, We store personal information that We collect about You on computer systems with limited access that are located in secured facilities. Our employees and service providers are given access to personally identifiable information only to the extent they have a need to know such information. Thus, Our employees do not have access to Your sensitive personal information, unless absolutely necessary. Also, We use the most advanced encryption technologies to transmit sensitive information, such as credit card numbers, to Our servers, and, in all cases, We follow generally accepted industry standards. In short, We use the best and most advanced technologies and security tools to protect Your personal information. However, there is no such thing as perfect security, and Cloud Cover does not represent or warrant that its website is impenetrable or invulnerable to hackers. Thus, while We do as much as We can to protect Your information, We cannot absolutely guarantee the complete security of Our server, nor can We absolutely guarantee that information You supply will not be intercepted while being transmitted to Us over the Internet.
Cloud Cover User accounts are secured by User-created passwords. With that in mind, You must do Your part to protect Your information by choosing a safe password. The safest passwords are made up of random capitalized and uncapitalized letters, numbers, and, if allowed, other unique characters. You are solely and entirely responsible for maintaining the confidentiality of Your unique password and for any and all use of Your account.
You should not ever use the account, username, or password of another User at any time or disclose Your password to any other person or entity.
If You suspect that there has been any unauthorized use of Your account or access to Your password or if You believe the confidentiality of Your password has been compromised in any manner, please notify Us immediately at email@example.com.
As discussed above, We use personal information collected from You to provide information, offerings and Services requested by You and to create the best User experience possible for You. For example, We need to use personal information to complete Your registration and to create Your account. The information You provide during that process ensures that We can provide You with a unique and secure account that is customized for You. In addition, We may need to use personal information to process and complete transactions that You choose to enter into on or in connection with this site, to provide customer service, to conduct credit inquiries, to perform research and analysis aimed at improving Our services and technologies, and to display content that is customized to Your interests and preferences. We also may use personal information to register You for certain sweepstakes or contests that you have voluntarily entered. We may use e-mail addresses or other personal information to respond to User comments and questions, to send newsletters or other information, to notify You about recent transactions, to contact contest or sweepstakes winners or to send any other communications. In addition, We may use personal information to contact Users with offers and information about events, offerings and Services from other organizations We believe may be of interest to Users. We also may use personal information collected from You to improve content and functionality of this website, to better understand Our visitors, to improve Our offerings and Services, to market Our events, offerings and services to Users, or to personalize this website to meet the specific needs of the User. With these various goals in mind, Cloud Cover also may compile data in an aggregate form that allows Us to understand Our Users better. Such aggregate data is anonymous and does not contain any personally identifiable information about the Users. By way of example, compiling aggregate data will allow Us to produce reports, if We choose, on a variety of things, including the most popular search terms by collecting general search term data from individual User searches.
As discussed above, to protect Your personal information, no one has access to it, unless absolutely required. Thus, even Our own employees do not have access to Your personal information. Our employees and service providers are given access to personally identifiable information only to the extent they have an absolute need to know such information.
We share personal information with certain entities necessary to complete purchases that you make through this website. For example, to process your payments, we need to share Your name, address and required credit card information with Our service providers who provide payment processing services on Our behalf. As already explained above, however, We share with such providers only the information that is required for such providers to perform their services
Likewise, Your information may be disclosed, as absolutely required, as part of any merger, acquisition, or sale of the Company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as a business asset of the Company. Cloud Cover reserves the right to transfer personal information of Users to a successor in interest that acquires rights to that information as a result of the sale to that successor in interest of the Company, of this website, or of substantially all of the Company’s assets.
Finally, We may be required by law or legal process to disclose certain personally identifiable information about You to attorneys, parties or others in connection with litigation or other disputes, to law enforcement personnel for the administration of justice, and/or in the event of a merger, reorganization, dissolution or similar event. By way of example, We may be required by law to disclose personally identifiable information about You, without Your consent and without notice, to comply with a valid legal process, such as a subpoena, court order, or search warrant.
If Your personally identifiable information changes, or if you no longer desire Our Services, You may correct, update, or change Your information, in whole or in part, or deactivate Your account by clicking on “Cancel Subscription” under the Billing Tab in our software. Or you may e-mail us at firstname.lastname@example.org or email@example.com (and, in such an e-mail, please be sure to provide applicable information about Your account, including Your account username).
While a registered User, You may review and access Your information at any time clicking on the link under Your username. If You need additional assistance, please see Our FAQs and/or visit Our Support Tab in our software or You may contact Us at firstname.lastname@example.org.
Cloud Cover Media, Inc.
1634 19th Street
Santa Monica, California 90404
Effective January 1, 2013. Last updated June 12, 2016.