Privacy Policy

Cloud Cover Media, Inc. Privacy Policy

Effective as of 01/01/2013

Introduction

We at Cloud Cover Media, Inc. believe your privacy is very important. In building our software, Cloud Cover Media, Inc. (“We,” “Us,” the “Company,” or “Cloud Cover”) made it one of Our primary goals to provide the best security We possibly could for Our users. Even Our employees have limited access to your sensitive information unless absolutely necessary.

You can be assured that because Your security and privacy is so important to Us, NO ONE AT CLOUD COVER WILL EVER REQUEST YOUR PASSWORDS, USERNAMES, CREDIT CARD INFORMATION OR OTHER PERSONALLY IDENTIFIABLE INFORMATION THROUGH UNSOLICITED E-MAILS, TELEPHONE CALLS OR OTHER COMMUNICATIONS! If you receive an e-mail, telephone call or other communication purportedly from Us that requests personal information from you (including passwords, usernames or credit card information), please let Us know, immediately. Also, you should delete the e-mail or end the communication without responding to it.

This Privacy Policy is designed to inform users of and visitors to this website (“You” or “User”) about the Company’s practices regarding the collection, use, and disclosure of information that may be collected from and about You. Please be sure to read this entire Privacy Policy before using or submitting information or content to this site. (To the extent you are visiting or using our website and software as the authorized representative of a business entity, “You” or “User” refers to the commercial entity you represent, and, in some circumstances, it also may apply to You as an individual.)

This Privacy Policy applies to any and all visitors to and users of this site and our software.

U.S. Laws, European Union And Other Countries, Security Audits

We respect the privacy of all Users of this site. We are concerned about privacy issues, and We take appropriate measures to safeguard any personal information We may collect about You. We comply in all respects with all applicable U.S. laws. We are committed to safeguarding personal privacy online, and, accordingly, this site has been designed with Your privacy and security in mind.

This site is intended for use by residents of the United States of America & Canada, and it is governed by the laws of the United States.

While this site may comply with many of the rules, policies and laws of the European Union or other countries or jurisdictions, We do not guarantee that this website is or will be in compliance with the rules, policies or laws of any countries other than the United States or of any jurisdictions outside of the United States. Thus, please note that We do not guarantee that this website is in compliance with the European Union’s Directive on Data Protection, the U.S.

Department of Commerce Safe Harbor Privacy Principles or any other laws, rules or principles governing non-U.S. residents or websites or transactions or communications with non-U.S. residents or websites.

Consent and Terms of Use

This Privacy Policy is part of the Terms and Conditions of Use for this website. By accessing or using this website or registering for or using any of the services available on this site, You agree that You will be bound by and subject to the terms of the Terms and Conditions of Use (“Terms of Use”), including this Privacy Policy. If You do not agree to the Terms of Use and this Privacy Policy, You must not use this website. Whenever You submit information to this website or through any of its services, You consent to the collection, use and disclosure of that information in accordance with this Privacy Policy, the Terms of Use and any specific provisions of this website that may be presented at the time the information is collected. Moreover, any information that You submit via this website may be stored and processed in the United States or in any other country in which the Company, its affiliates, subsidiaries or agents operate or maintain facilities, and, by using this website and its services and by submitting any information, You consent to any such transfer of information outside of the country of origin.

To Children and Parents

We strongly advise children to obtain their parents’ or guardian’s permission before submitting personal information of any kind over the Internet. We urge parents and guardians to be very clear with their children regarding the dangers of giving out personal information online, in person or otherwise to anyone whom they don’t know. We also encourage parents and guardians to spend time online with their children and to participate in the activities offered on the sites they visit.

Children Under the Age of 18

We have determined that only persons aged 18 or older may use this website and its services. IF YOU ARE UNDER THE AGE OF 18, YOU MAY NOT BECOME A REGISTERED USER OF THIS WEBSITE, AND YOU MAY NOT VISIT ANY OF OUR PAGES. IN ADDITION, PLEASE NOTE THAT ONLY PERSONS AGED 18 YEARS OR OVER MAY AGREE TO THE TERMS OF USE OF THIS WEBSITE, INCLUDING THIS PRIVACY POLICY. PERSONS YOUNGER THAN 18 YEARS OF AGE MAY NOT ACCESS OR USE THIS WEBSITE OR THE SERVICES OFFERED THROUGH THE WEBSITE.

Because We expressly forbid persons under 18 years of age from accessing or using this website, We do not knowingly collect or solicit information from anyone under the age of 18, nor do We knowingly allow such persons to register with this website. If You are under 18 years of age, please do not attempt to register on this website or to send any information about Yourself to Us, including Your name, address, telephone number, or e-mail address. No one under age 18 may provide any personal information to or on this website. If We learn that We have collected personal information from a child under the age 18 (whether with or without parental consent), We will delete that information as quickly as possible. If You believe that We might have any information from or about a child under the age of 13, please contact us immediately.

How We Obtain and Use Information

Collection of information by Cloud Cover in connection with this website falls into two principal categories: (1) information voluntarily supplied by visitors to and Users of this website, and (2) tracking information recorded as visitors and Users navigate through the website. Some of this information is personally identifiable information in that it is information that may identify a particular person, but much of the information collected is not personally identifiable.

Voluntarily Supplied Information
Tracking Information

How We Use And Protect Personal Information

BECAUSE YOUR PRIVACY IS IMPORTANT TO US, WE DO NOT RENT, SELL, GIVE, SHARE, TRADE OR PROVIDE IN ANY WAY THE PERSONALLY IDENTIFIABLE INFORMATION, INCLUDING E-MAIL LISTS, THAT WE OBTAIN ABOUT YOU THROUGH THIS WEBSITE TO THIRD PARTIES UNLESS YOU REQUEST OR PERMIT US TO DO SO OR THE DISCLOSURE IS PERMITTED OR REQUIRED BY LAW.

Cloud Cover takes reasonable precautions to ensure that User account information is kept private. We use reasonable measures to protect User information that is stored within Our database, and We restrict access to User information to those employees who need access to perform their job functions, such as Our customer service personnel or Our technical staff.

Please be aware that We cannot absolutely guarantee the security of User account information, nor can anyone. Unauthorized access or use, hardware or software failure, viruses, and other circumstances may compromise the security of this website and of User information at any time.

Please see below for more information about how we use and protect Your information.

We Encrypt Personal Information And Utilize The Most Advanced Security Tools And Technology.

We utilize a number of operational functions to protect the confidentiality of Your personal information. For example, We store personal information that We collect about You on computer systems with limited access that are located in secured facilities. Our employees and service providers are given access to personally identifiable information only to the extent they have a need to know such information. Thus, Our employees do not have access to Your sensitive personal information, unless absolutely necessary. Also, We use the most advanced encryption technologies to transmit sensitive information, such as credit card numbers, to Our servers, and, in all cases, We follow generally accepted industry standards. In short, We use the best and most advanced technologies and security tools to protect Your personal information. However, there is no such thing as perfect security, and Cloud Cover does not represent or warrant that its website is impenetrable or invulnerable to hackers. Thus, while We do as much as We can to protect Your information, We cannot absolutely guarantee the complete security of Our server, nor can We absolutely guarantee that information You supply will not be intercepted while being transmitted to Us over the Internet.

Your Account Password

Cloud Cover User accounts are secured by User-created passwords. With that in mind, You must do Your part to protect Your information by choosing a safe password. The safest passwords are made up of random capitalized and uncapitalized letters, numbers, and, if allowed, other unique characters. You are solely and entirely responsible for maintaining the confidentiality of Your unique password and for any and all use of Your account.

You should not ever use the account, username, or password of another User at any time or disclose Your password to any other person or entity.

If You suspect that there has been any unauthorized use of Your account or access to Your password or if You believe the confidentiality of Your password has been compromised in any manner, please notify Us immediately at info@cloudcovermusic.com.

More About What We Do With Your Personal Information

As discussed above, We use personal information collected from You to provide information, offerings and Services requested by You and to create the best User experience possible for You. For example, We need to use personal information to complete Your registration and to create Your account. The information You provide during that process ensures that We can provide You with a unique and secure account that is customized for You. In addition, We may need to use personal information to process and complete transactions that You choose to enter into on or in connection with this site, to provide customer service, to conduct credit inquiries, to perform research and analysis aimed at improving Our services and technologies, and to display content that is customized to Your interests and preferences. We also may use personal information to register You for certain sweepstakes or contests that you have voluntarily entered. We may use e-mail addresses or other personal information to respond to User comments and questions, to send newsletters or other information, to notify You about recent transactions, to contact contest or sweepstakes winners or to send any other communications. In addition, We may use personal information to contact Users with offers and information about events, offerings and Services from other organizations We believe may be of interest to Users. We also may use personal information collected from You to improve content and functionality of this website, to better understand Our visitors, to improve Our offerings and Services, to market Our events, offerings and services to Users, or to personalize this website to meet the specific needs of the User. With these various goals in mind, Cloud Cover also may compile data in an aggregate form that allows Us to understand Our Users better. Such aggregate data is anonymous and does not contain any personally identifiable information about the Users. By way of example, compiling aggregate data will allow Us to produce reports, if We choose, on a variety of things, including the most popular search terms by collecting general search term data from individual User searches.

Privacy Options

This website allows You options as to types of information or communications You may want to receive from Us or others. By becoming a registered User, You automatically are “opting in” to receive certain communications from Us. However, please note that, when You receive an e-mail from Us, there is a link at the bottom of the e-mail that allows You to “opt out” from receiving more communications from Us and/or there will be other information instructing You how to “opt out.” Realize, though, that if You choose not to receive e-mails or other communications from Us, You may not be receiving the latest information on Our features, Services, or contests or about other recent information that is useful to You as a registered User

After You become a registered User, there also are different privacy options You can choose. For more about this website’s privacy options, please see our Frequently Asked Questions.

We may share information collected online through this website with third party vendors who act for Us or on Our behalf, for example, to help Us to manage and handle the processing and delivery of communications, to host websites, to provide customer support, to process transactions (including the processing of payments), to provide data storage, to fulfill orders and shipments, to assist in direct marketing, to conduct audits, to perform statistical analysis of Our services, to run promotions or sweepstakes or contests, or to provide other support services. We will provide personally identifiable information to these third party vendors only to the extent they have a need to know such information, and it will be only the information they need to deliver the services for which they were retained. Our affiliates or business partners also may share personal information with vendors who provide support services to them. These vendors may need information about the User to perform their functions. These vendors are not authorized to use the information We share with them (or that Our affiliates or business partners share with them) for any purpose other than to provide services to Us, Our affiliates, or Our business partners.

Disclosing Personal Information

As discussed above, to protect Your personal information, no one has access to it, unless absolutely required. Thus, even Our own employees do not have access to Your personal information. Our employees and service providers are given access to personally identifiable information only to the extent they have an absolute need to know such information.

We share personal information with certain entities necessary to complete purchases that you make through this website. For example, to process your payments, we need to share Your name, address and required credit card information with Our service providers who provide payment processing services on Our behalf. As already explained above, however, We share with such providers only the information that is required for such providers to perform their services

Likewise, Your information may be disclosed, as absolutely required, as part of any merger, acquisition, or sale of the Company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as a business asset of the Company. Cloud Cover reserves the right to transfer personal information of Users to a successor in interest that acquires rights to that information as a result of the sale to that successor in interest of the Company, of this website, or of substantially all of the Company’s assets.

We also may disclose personal information when We have reason to believe that disclosing it is necessary to identify, contact, or bring legal action against someone who may be violating Cloud Cover’s Terms of Use and/or Privacy Policy, violating the law or otherwise to protect the rights, property or safety of members of the public, the Company, Our employees, Users of the Services, or to protect the security of Our systems or Services. We reserve the right to disclose Your personal information, in our sole discretion and judgment, as We believe appropriate or necessary in connection with an investigation for fraud, intellectual property infringement, piracy or in connection with any other activity that is illegal or that otherwise may expose Us to legal liability.

Finally, We may be required by law or legal process to disclose certain personally identifiable information about You to attorneys, parties or others in connection with litigation or other disputes, to law enforcement personnel for the administration of justice, and/or in the event of a merger, reorganization, dissolution or similar event. By way of example, We may be required by law to disclose personally identifiable information about You, without Your consent and without notice, to comply with a valid legal process, such as a subpoena, court order, or search warrant.

Other than what is expressly stated here, We do not currently share any personal information with any other entities, including affiliated organizations, business partners, etc. However, in the future, We may use personal information collected online through this website to share with affiliated organizations, business partners or to others who work for Us, such as service providers and vendors, when absolutely necessary to render or conduct a legitimate business activity related to the Services We provide to You. In the future, We also may provide personal information to third party business partners that are engaged in retailing or marketing, who use this information to provide special opportunities or offers to You. To the extent we engage in any such sharing of personal information, We will make certain that Our affiliates and business partners agree to maintain the confidentiality, security, and integrity of the personal information they receive from Us. To the extent We decide to share information with other entities or for reasons other than what already is expressly stated in this Privacy Policy, We, where appropriate and in Our judgment, may notify You of an “opt out” for Users who do not want Cloud Cover to share any such information with other affiliated organizations, business partners, or other entities.

Continue to check this Privacy Policy for further information on any sharing of personal information that Cloud Cover undertakes in the future, any available “opt-out” options, and other related information; We will post such information here.

Change of Address Or Contact Information Or Deactivation Of Your Account

If Your personally identifiable information changes, or if you no longer desire Our Services, You may correct, update, or change Your information, in whole or in part, or deactivate Your account by clicking on “Cancel Subscription” under the Billing Tab in our software. Or you may e-mail us at support@cloudcovermusic.com or info@cloudcovermusic.com (and, in such an e-mail, please be sure to provide applicable information about Your account, including Your account username).

Please note that, if You remove information from Your account and/or ask for certain information to be removed or deleted (including Your entire account), We may retain in Our files certain information about You or Your account for various reasons, such as to resolve disputes, troubleshoot problems or enforce Our Terms of Use. When Your account is “deleted” or deactivated, We retain it in an inactive format where it cannot be accessed, even by You, until/unless You reactivate. Thus, even when information about You is “deleted,” while it will no longer be accessible, We reserve the right to maintain such information. Be assured, however, that We will continue to protect personally identifiable information about You and Your account in accordance with this Privacy Policy. Furthermore, realize that information is never completely removed from Our databases due to technical constraints and the fact that We back up Our systems. Therefore, You should not expect that all Your personal information will ever be completely removed from Our databases in response to Your request or otherwise.

If You discontinue using Our website and services, We will continue to treat and protect personally identifiable information about You in accordance with this Privacy Policy. Although We may remove any such information from Our records after a period of time and/or deactivate Your account, We reserve the right to maintain such information.

While a registered User, You may review and access Your information at any time clicking on the link under Your username. If You need additional assistance, please see Our FAQs and/or visit Our Support Tab in our software or You may contact Us at info@cloudcovermusic.com.

This website may contain links to other websites, including those of affiliated entities or third-party content providers. When You click on a hyperlink or on a banner ad of a third party linked to Our website, for example, You will leave our website and will be interacting directly with that third party. That party may collect and use information about You that is different from what is set forth in this Privacy Policy. Please remember that this Privacy Policy applies only to this website. These other websites to which Our website is linked have their own policies regarding privacy and the collection and use of information. We encourage You to read the privacy statement of every website that You visit to learn how that website collects and uses information. We assume no responsibility for the policies or practices of such linked websites.

Although, unless otherwise stated within this Privacy Policy, the third party will not receive personally identifiable information about You from Us without Your consent, it may know that You meet the criteria it sets for the distribution of its offers/advertisements/promotions on Our website. Also, You should be aware that whenever You click on a link (on Our website or on any other website), the website to which You are directed may be able to determine the website from which You came.

Services And Offers, Advertisements And Promotions From Third Parties

Companies other than Us may provide some services or offers, advertisements or promotions on this website. If You provide those companies with information, their use of that information will be subject to their privacy policy, if any, and will not be subject to or governed by our Privacy Policy. If You use such a service or accept such an offer or make a purchase involving a third party (i.e., a company other than Us), the third party may be able to identify that You have a relationship with Us (for instance, the third party may only have the offer available through Us).

Changes to This Privacy Policy

We reserve the right to, and may, add to, delete from, update, or change the terms of this Privacy Policy from time to time. We will notify Users of and visitors to this website of any changes to this Privacy Policy by posting the modified policy on the website. When We make such changes or revisions, We will revise the “last updated” date at the bottom of the Privacy Policy to reflect the date of the change or revision. With regard to certain types of changes (e.g., changes regarding Our policies concerning Our use of a User’s personally identifiable information), We may, in certain limited circumstances, choose to notify You of the changes by mail or e-mail, but We reserve the right not to do so, and We do not intend, nor are We obligated, to provide direct notice of changes or revisions in any way other than posting them in this Privacy Policy. By continuing to use this website following the posting of any changes to this Privacy Policy, You will constitute Your acceptance of and agreement to the revised or modified Privacy Policy. Accordingly, please check this Privacy Policy regularly for modifications, changes or revisions.

Miscellaneous

Other than as expressly stated, this Privacy Policy is not intended to, and does not, create any contractual rights in or on behalf of any party.

We regularly review Our practices regarding privacy, the collection and protection of personally identifiable information, and this Privacy Policy. If You have any questions, comments or concerns regarding the Privacy Policy, the practices of this website or your dealings with this website, please feel free to Contact Us at:

Cloud Cover Media, Inc.
1634 19th Street
Santa Monica, California 90404
info@cloudcovermusic.com

Effective January 1, 2013. Last updated June 12, 2016.

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