Music for Service & Hospitality

In service and hospitality, streaming the right soundtrack can elevate your brand, create unforgettable guest experiences, and keep people coming back.

  • Lyric-checked stations, ad-free, fully licensed music
  • Brand-tailored playlists & stations
  • 14-day free trial, no credit card required

Businesses Trust Pandora CloudCover for Premium, Ad-Free Background Music Streaming

THE POWER OF MUSIC

Why Music Matters in Your Business

Retail has used music to influence behavior for decades. Now, service and hospitality businesses are discovering how a branded soundtrack can create standout experiences and drive real results.

Stay on the cutting edge with professionally curated background music that increases buying behavior, influences dwell time, boosts employee focus, and cements brand image. Whatever your goals, Pandora CloudCover’s expert musicologists can help you meet them with custom soundscapes designed with your input.

Pandora CloudCover helps maximize your restaurant's potential through the power of music, so you can focus on what matters most: your customers and operation.

+37% in Sales

when music matches your brand identity

+42% of Customers

stay longer in your business when music is playing

84% of Customers

notice when background music is playing

The Right Background Music Can

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Increase dwell time

Entice guests to relax and extend their stay. The right music can encourage customers to explore additional amenities and upgrades, while increasing overall guest satisfaction.

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Improve staff morale

Uplift your team’s spirits and enhance their working experience with motivating, nonintrusive music that matches the rhythm of their day-to-day activities.

Stop sign icon

Mask unwanted sounds

Background music helps smooth over ambient noise in hospitality spaces, creating a more comfortable, immersive experience for every guest.

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Enhance your brand identity

Music can be a defining part of your brand experience, quietly reinforcing who you are through hand-picked tracks and stations tailored to your business.

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Create a memorable experience

Music has the power to create unforgettable memories for your guests, building positive associations and enhancing their experiences with your company.

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Minimize perceived wait times

Strategically curated music can ease the tension of wait times in lobbies or queues, helping to soothe impatience and maintain a positive guest experience.

THE PANDORA CLOUDCOVER DIFFERENCE

Why Thousands of Businesses Choose Pandora CloudCover

Pandora CloudCover delivers fully licensed business streaming built specifically for the service and hospitality industry, offering both peace of mind and real results. We create branded music stations that reflect your unique identity, while tools like multi-location customization ensure a consistent, high-quality guest experience across every property and space.

Our flexible, scalable solutions and month-to-month tiered plans make us the go-to choice for businesses of any size, from boutique locations to nationwide brands. And with pricing that outperforms competitors, you get premium service without the premium price tag.

Explore Features Below

Computer

Stream in Your Favorite Browser

Log in to your account in a web browser to stream directly to any connected amp or speakers. Pandora CloudCover works on top browsers, including Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari.

Try Free for 14 Days
MOBILE

Stream on the Go

The Pandora CloudCover mobile app is downloadable for free on iOS,  Android, and Amazon Fire.

Try Free for 14 Days
SPEAKERS

Use the Speakers You Have

Pandora CloudCover works with your existing Bluetooth speaker system. To stream Pandora CloudCover via Bluetooth, pair your device with Bluetooth-enabled speakers, and you’re ready to go. 

We also feature a native Sonos speaker system integration. Add Pandora CloudCover as a “Music Service” on the Sonos app, and start streaming.

A Sonos bluetooth device.
Try Free for 14 Days
CLOUDBOX

Use Our Media Player

The majority of our customers appreciate having a reliable, dedicated, set-and-forget CloudBox to play music and messages. Once the CloudBox is plugged into an ethernet connection or WiFi is configured, it will connect to CloudCover and start playing the music or messages you have selected from your account.

  • Plug-and-play setup with WiFi
  • Bluetooth, HCMI, SPDIF, and RCA configurations
  • Smart music cacheing
  • Remote control
  • Tamper resistant
  • Auto restart
Try Free for 14 Days

Powered by Experts

While other services rely on AI and algorithms, our expert musicologists hand-select every song for maximum impact.

Our musicologists have the expertise to build custom stations for all restaurant types. We learn directly from you about your values, business, and customers to find the songs and sounds you need. Then, we create tailored stations engineered to maximize the customer experience when dining in your establishment.

All Licensing Included

A report from Music Business Worldwide found that nearly 78% of small-to-midsize businesses illegally stream music on site, putting their business at risk.

Work with Pandora CloudCover and stop worrying about legal compliance. Our music is fully licensed, so you don’t have to waste time stressing over potential fines or other complications from illegal streaming.

LOVED BY THOUSANDS OF BUSINESSES

What Customers Say

CASE STUDIES

See How Pandora CloudCover Has Made an Impact

Ski Resort Serves Up Just The Right Music

This destination ski resort in Idaho wanted to stream different kinds of music in every part of the property but didn’t want the hassle of managing everything separately. They chose CloudCover and our zones feature to be able to play just the right kinds of music in their restaurants, lobbies, clubhouse, ski lodge, and hotels. They loved the music selection and the simple dashboard that makes it easy to control and monitor the music that is playing in every part of the resort. They even set up dayparts to schedule different kinds of music at specific times during the day.

Home Builder Sets The Right Mood In Their Model Homes

This trusted national home builder strives to create a seamless and inspired homebuilding experience for home buyers. It starts with the perfect ambiance in their model homes that invites buyers to relax and engage. They chose CloudCover for more than 300 of their model homes in 10 different states due to the ease of installation and the powerful monitoring and control features of our platform. We also helped them create custom music stations that cater to different community lifestyles (e.g. young families, retirement, upwardly mobile professionals, etc.). Now their model homes are more than just enchanting physical spaces; the background music enhances the experience for everyone.

National Apartment Management Company Standardizes on Pandora CloudCover

One of the nation’s most successful apartment management companies, this company has managed more than 200,000 units and 1,000 communities. As part of an initiative to drive customer experience, they chose CloudCover Music’s family-friendly digital streaming music service for more than 200 of their properties. The service set up in minutes and the company can centrally monitor and control the music that is playing at each location. Using our zones feature, the company plays different music in the lobbies, common areas, fitness centers, and more.

GETTING STARTED WITH PANDORA CLOUDCOVER

Music for Service & Hospitality

The right music could motivate patrons to enjoy their experiences, spend money, and build great memories. Those songs could keep staff members working productively and happily, and content staff members keep customers happy too.

Back
Next

CloudBox

Most CloudBox music players come preprogrammed, ensuring they’re ready to deliver tunes right out of the box without any manual setup.

Product photo of the CloudCover CloudBox

Mobile

Stream from a mobile device by connecting to an amplifier by wire, Bluetooth, AirPlay, or Chromecast.

Picture of CloudCloud mobile app showing a mix station

Computer

Log into CloudCover in your web browser to stream directly to any connected speakers.

Picture of the CloudCover web application, browsing various Business Stations

Sonos

Stream music and messaging through your existing Sonos system with our native integration.

A Sonos bluetooth device.
Service & Hospitality

Background Music Solutions for All Service & Hospitality Environments

Hotels, Resorts, and Casinos

CloudCover can significantly elevate the guest experience in hotels, resorts, and casinos. From lobbies to dining areas, tailored playlists can create the perfect ambiance, enhancing the luxurious and entertaining atmosphere.

  • Enhance guest area atmosphere
  • Create memorable guest experiences
  • Support branding with music
  • Adapt to times and activities

Offices

Boost productivity and employee morale in office environments with CloudCover. The right background music can enhance concentration, reduce stress, and foster a creative and collaborative workspace.

  • Boost focus and productivity
  • Reduce stress, improves well-being
  • Enjoy tailored music for office areas
  • Strengthen company culture

Property Management

CloudCover's music streaming service can transform properties into vibrant living spaces. Whether it's residential buildings or commercial complexes, curated playlists contribute to a welcoming atmosphere, making tenants and visitors feel at home.

  • Improve ambiance in common areas
  • Build community among tenants
  • Simplify music management
  • Attract prospective tenants

Real Estate

In real estate, first impressions are crucial. CloudCover's music streaming service can provide an inviting and homely feel during showings and open houses, creating an emotional connection with potential buyers.

  • Welcome clients at showings
  • Encourage property envisioning
  • Customize property playlists
  • Enhance viewing experience

Financial Services

Elevate the client experience in financial service environments with CloudCover's versatile music streaming. From waiting rooms to consultation areas, the right music sets a professional yet comforting tone, aiding in making financial decisions and discussions more approachable.

  • Improve client experience with music
  • Set a professional, comforting tone
  • Offer diverse music genres
  • Enhance environment for staff and clients

Education

Incorporating CloudCover into educational settings can facilitate a more engaging and dynamic learning environment. It can be used for various educational activities, relaxation, and to create an atmosphere conducive to learning.

  • Create engaging learning spaces
  • Soundtrack educational activities
  • Reduce student stress
  • Encourage student creativity

Senior Living

CloudCover's music streaming service can greatly enhance the living experience in senior living communities. The variety of music can cater to different preferences, stimulating memories and improving the overall mood of residents.

  • Diverse music for all tastes
  • Comfortable ambiance in communal areas
  • Useful in therapeutic activities
  • Create inviting atmosphere for residents

Everything you need to create the perfect sound

Pandora CloudCover offers fully licensed, premium music streaming tailored for your business—at a lower cost than AI-driven alternatives. Our expert musicologists create custom stations that enhance your brand and boost customer loyalty, and our centralized dashboard lets you easily manage your music and messaging across all your locations.

All music licensing included

License coverage to legally stream background music in your businesses

No ads or interruptions

Your music is never interrupted by unwanted advertisements or DJs

Hundreds of curated stations

Access hundreds of stations spanning every genre, mood, and era

10,000+ Artist Stations

Each artist station captures the essence of the featured musician

Custom stations and mixes

Choose a set of songs or artists, and let Pandora's Music Genome work its magic

Clean family-friendly tracks

Business stations are lyric-checked and rated for explicit language and offensive subject matter

FAQS

Frequently Asked Questions

Do I need any special equipment to use the CloudCover service?

When I use CloudCover, do I have to worry about song rights, royalties or other licensing issues?

Can I manage multiple locations using CloudCover from a single device or location?

Is there someone I can talk to if I need help or have questions about my service or need technical support?

A family checks in at a hotel welcome counter.

Music for Service & Hospitality

In service and hospitality, streaming the right soundtrack can elevate your brand, create unforgettable guest experiences, and keep people coming back.

Music for Service & Hospitality

In service and hospitality, streaming the right soundtrack can elevate your brand, create unforgettable guest experiences, and keep people coming back.

businesses trust CloudCover for premium, ad-free background music streaming

Good music is good business

Background music can have a profound impact on your business

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CloudCover Service & Hospitality

Service & Hospitality Solutions

A woman writes notes while looking at her computer.

How music impacts the customer experience

Music and messaging by CloudCover can enhance your business in so many ways.

icon

Increase dwell time

Entice guests to relax and extend their stay. The right music can encourage customers to explore additional amenities and upgrades, while increasing overall guest satisfaction.

icon

Improve staff morale

Uplift your team’s spirits and enhance their working experience with motivating, nonintrusive music that matches the rhythm of their day-to-day activities.

icon

Mask unwanted sounds

Background music helps smooth over ambient noise in hospitality spaces, creating a more comfortable, immersive experience for every guest.

icon

Enhance your brand identity

Music can be a defining part of your brand experience, quietly reinforcing who you are through hand-picked tracks and stations tailored to your business.

icon

Create a memorable experience

Music has the power to create unforgettable memories for your guests, building positive associations and enhancing their experiences with your company.

icon

Minimize perceived wait times

Strategically curated music can ease the tension of wait times in lobbies or queues, helping to soothe impatience and maintain a positive guest experience.

Why is Background Music for Service and Hospitality So Important?

Background music is an essential factor to consider when creating a welcoming atmosphere and setting the right tone in the service and hospitality industry. Playing background music plays a significant role in shaping the overall guest experience. 

A meta-analysis of the effects of music on tourism and hospitality settings revealed the importance of playing background music. It found the following:

  • Background music contributes to a positive mood and feelings of pleasure.
  • Music likeability and familiarity have a positive influence on customer satisfaction.
  • Slower tempo and lower volume music increase the amount of time a patron stays at the venue.

Leave a positive and lasting impression on your guests with Pandora CloudCover, offering tailored background music solutions designed to improve mood, enrich the experience, and enhance overall guest satisfaction.

CloudCover Features

Automate music and message across all your locations - from one simple dashboard

Dashboard

Manage all of your locations from one simple dashboard

A centralized dashboard gives you an up-to-the-minute view of what music and messages are playing across every location. Remotely change stations, apply music schedules, or turn on messaging.

Dashboard

Messaging

Overhead Audio Messaging

Speak to your customers when it matters most. Use fully integrated audio messaging to promote products and services, provide important information, welcome guests, and enhance the overall customer experience.

Messaging

Scheduling

Music & Message Scheduling

Easily schedule the music and messages that play throughout the day. With daypart scheduling, you have full control over the music and messages that plays at any given time, ensuring an optimal experience for your customers, clients, or employees.

Scheduling

Hotels, Resorts, and Casinos

CloudCover can significantly elevate the guest experience in hotels, resorts, and casinos. From lobbies to dining areas, tailored playlists can create the perfect ambiance, enhancing the luxurious and entertaining atmosphere.

  • Enhance guest area atmosphere
  • Create memorable guest experiences
  • Support branding with music
  • Adapt to times and activities

Offices

Boost productivity and employee morale in office environments with CloudCover. The right background music can enhance concentration, reduce stress, and foster a creative and collaborative workspace.

  • Boost focus and productivity
  • Reduce stress, improves well-being
  • Enjoy tailored music for office areas
  • Strengthen company culture

Property Management

CloudCover's music streaming service can transform properties into vibrant living spaces. Whether it's residential buildings or commercial complexes, curated playlists contribute to a welcoming atmosphere, making tenants and visitors feel at home.

  • Improve ambiance in common areas
  • Build community among tenants
  • Simplify music management
  • Attract prospective tenants

Real Estate

In real estate, first impressions are crucial. CloudCover's music streaming service can provide an inviting and homely feel during showings and open houses, creating an emotional connection with potential buyers.

  • Welcome clients at showings
  • Encourage property envisioning
  • Customize property playlists
  • Enhance viewing experience

Financial Services

Elevate the client experience in financial service environments with CloudCover's versatile music streaming. From waiting rooms to consultation areas, the right music sets a professional yet comforting tone, aiding in making financial decisions and discussions more approachable.

  • Improve client experience with music
  • Set a professional, comforting tone
  • Offer diverse music genres
  • Enhance environment for staff and clients

Education

Incorporating CloudCover into educational settings can facilitate a more engaging and dynamic learning environment. It can be used for various educational activities, relaxation, and to create an atmosphere conducive to learning.

  • Create engaging learning spaces
  • Soundtrack educational activities
  • Reduce student stress
  • Encourage student creativity

Senior Living

CloudCover's music streaming service can greatly enhance the living experience in senior living communities. The variety of music can cater to different preferences, stimulating memories and improving the overall mood of residents.

  • Diverse music for all tastes
  • Comfortable ambiance in communal areas
  • Useful in therapeutic activities
  • Create inviting atmosphere for residents

Everything you need to create the perfect sound

All music licensing included

License coverage to legally stream background music in your businesses

No ads or interruptions

Your music is never interrupted by unwanted advertisements or DJs

Hundreds of curated stations

Access hundreds of stations spanning every genre, mood, and era

10,000+ Artist Stations

Each artist station captures the essence of the featured musician

Custom stations and mixes

Choose a set of songs or artists, and let Pandora's Music Genome work its magic

Clean family-friendly tracks

Business stations are lyric-checked and rated for explicit language and offensive subject matter

Start streaming music today

Back
Next

CloudBox

Most CloudBox music players come preprogrammed, ensuring they’re ready to deliver tunes right out of the box without any manual setup.

Product photo of the CloudCover CloudBox

Mobile

Stream from a mobile device by connecting to an amplifier by wire, Bluetooth, AirPlay, or Chromecast.

Picture of CloudCloud mobile app showing a mix station

Computer

Log into CloudCover in your web browser to stream directly to any connected speakers.

Picture of the CloudCover web application, browsing various Business Stations

Sonos

Stream music and messaging through your existing Sonos system with our native integration.

A Sonos bluetooth device.