All you need to use the Cloud Cover Music service is your computer, speakers and an RCA or auxiliary cable. You can also use your iOS or Android device, such as a phone or tablet, to control your music.
We recommend using our proprietary CloudBox streaming device to fully take advantage of Cloud Cover Music. The sleek design of the CloudBox delivers fewer stream interruptions, easy setup and a host of other exciting features.
To see details on all your equipment option, click here.
Cloud Cover Music pays all royalties and fees for the music you stream from our service into your business - so you don’t have to worry. A subscription with Cloud Cover Music ensures that you are protected legally (we even give you a fancy window cling to show that your business supports legal music).
Absolutely! Cloud Cover Music offers a full enterprise solution that makes it easy to play and manage music at all your businesses’ locations – whether you have two stores or 2,000.
Click here to learn more about our best-in-breed Enterprise Solutions.
Yes, we do! We have live support available Monday through Friday from 7:00 AM - 6:00 PM Pacific with limited hours on Saturday. You can reach support by:
Our helpful team of agents can help provide proper tech support and answers about all aspects of the Cloud Cover Music service.
And if you like to read, you may find the answers you seek (plus lots more fascinating information) amongst the collection of articles found in our Help Center.
Our 14-day free trial is the absolute best way to sample all the great things Cloud Cover Music has to offer! You can choose the music you want to play at your location, insert powerful marketing messages that inform and engage your customers and more!
Note: If you have multiple locations and want to give our 14-day free trial a spin, contact one of our sales professionals for more information before you sign up at (844) 422-6249 or via email at firstname.lastname@example.org.
We understand your skepticism, but we’re here to say that your free trial is indeed free. Simply sign up – then starting enjoying your time with the service. We don’t even ask you for a credit card (just in case that was your next question).
The answer is a resounding NO – there is absolutely, positively no credit card required to take advantage of the Cloud Cover Music 14-day free trial.
You may use your computer/speakers/Ethernet connection to stream music during your trial, or use the Cloud Cover Music App if you have an iOS/Android tablet or phone.
If you would like to give the CloudBox – our proprietary music streaming device – a spin during your trial, just contact us directly and we’ll make arrangements to ship you one, as well as extend your trial so that you have plenty of time to see everything the device has to offer!
There’s lots to see and do (and of course, listen to) during your 14-day free trial. During the trial period, you will at first be limited to the features of the plan you initially chose at the start of your trial. You can, however, at any time, change your trial plan, giving you access to different features.
We don’t want the end of your 14-day free trial to be a sad time. That’s why, when the trial period is over, you’ll immediately be given the option to subscribe to Cloud Cover Music. If you choose to do so, you will be asked to enter and confirm your plan selection and enter your payment details. Happy days are here again!
Pricing & Payment
We accept any credit or debit card with a MasterCard, Visa, Discover Network or American Express logo. Business/corporate checks or ACH payments are also accepted for annual subscriptions.
Yes, you can sign up for month-to-month or for the entire year. It’s totally up to you!
Glad you asked. Choose the Annual plan and you’ll save 10% off the cost of month-to-month billing. Not too shabby!
If you have multiple locations, you may be eligible for a price break on your service. For a complete price quote, please fill out our Demo Request Form and our Sales Team will send you a custom quote with the best available discounts for your business.
Currently, we do not offer discounts for government agencies or non-profit organizations.
We want you to know that you can cancel your Cloud Cover Music subscription through your account at any time. No tricks. No games. Not with us.
Your first charge will be processed at the time you subscribe to our service. From that point on, you will be charged every 30 days or 12 months depending on your subscription term (monthly or annual plan).
Note: If you purchase a CloudBox streaming device, you will be charged when the CloudBox is shipped.