Setup and onboarding

We provide implementation support and onboarding to ensure a smooth transition, allowing your business to stream from day one

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Enjoy a seamless transition to CloudCover with implementation support, ensuring you harness the full potential of the platform. Our expert staff guides teams through the initial setup process, providing step-by-step guidance and personalized support. From integrating hardware to customizing audio content, we ensure a smooth onboarding experience, allowing teams to focus on their core operations with confidence and efficiency.

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Fully Licensed Music

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Customizable Stations

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Ad-free music

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Automated scheduling

Audio messaging

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Audio zones

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Onboarding & Support

We’ll get you up and running fast

Onboarding and training support

Navigate the initial setup process with confidence through the support of our expert staff, offering step-by-step guidance and personalized assistance. Whether it's seamlessly integrating hardware or tailoring audio content, we guarantee a streamlined onboarding experience.

Live Customer Support
‍Empowering teams with real-time assistance, we provide live support through phone, chat, and email, ensuring that help is just a click or call away. Our dedicated support team is committed to addressing inquiries promptly and offering immediate solutions, whether it's troubleshooting technical issues, providing guidance on platform features, or assisting with any concerns.

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Customer Success

We’re invested in your success

Benefit from a personalized and dedicated support system with an assigned Customer Success representative. This dedicated professional serves as a point of contact, understanding the unique needs and goals of your business. From providing in-depth platform insights to offering proactive guidance on optimization, your Customer Success representative becomes a valuable partner in driving maximum value from CloudCover. With a goal of continuous improvement, your dedicated representative is focused on your overall success and long-term satisfaction.

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Enhance your in-store experience

Select a plan and start your 14-day free trial — no credit card required. Our team is here to support you along the way.

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